Privacy Policy

Last updated: March 29, 2022

This Privacy Policy explains how we process personal data when you use our apps and related services ("Service"). It also describes your rights and how the law protects you.

1. Controller and Contact

The controller responsible for data processing in connection with this Service is:

LUJO UG (haftungsbeschränkt)
Sonnenbach 19a
54608 Bleialf, Germany
E-mail: info@lujo-ug.de

2. Scope of this Privacy Policy

This Privacy Policy applies to the use of our mobile and TV applications as well as any other digital services that refer to this document. By using the Service, you agree to the processing of your information in accordance with this Privacy Policy.

3. Definitions

For the purposes of this Privacy Policy:

• "Application" means our software provided by LUJO UG for installation on devices such as phones, tablets or Android TV.
• "Company", "we", "us" or "our" refers to LUJO UG (haftungsbeschränkt).
• "Device" means any device that can access the Service (for example a smartphone, tablet or TV).
• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Service" means the Application and any related services.
• "Usage Data" means data collected automatically when using the Service (for example technical information and usage statistics).
• "You" means the individual using the Service or the company or legal entity on whose behalf the Service is used.

4. Data We Process

4.1 Personal Data you provide

In general, our apps can be used without you having to provide contact details. If you contact us (for example by e-mail), we process the information you send us, such as your e-mail address and the content of your message.

4.2 Usage Data

When you use the Service, technical Usage Data may be collected automatically, such as:

• IP address of your device, operating system, device type and app version,
• date and time of access and the way you interact with the Service,
• information generated by advertising and analytics tools.

4.3 Payment data

If you purchase paid features, payments are processed through external payment providers (for example Google Play, Apple App Store or PayPal/Braintree). We do not store full payment card details; such data is processed directly by the respective provider in accordance with its own privacy policy.

5. Purposes and Legal Bases of Processing

We process Personal Data for the following purposes and legal bases:

• Provision and operation of the Service (Art. 6(1)(b) GDPR – contract performance),
• Monitoring and improving stability and security (Art. 6(1)(f) GDPR – legitimate interests),
• Customer support and communication when you contact us (Art. 6(1)(b) and (f) GDPR),
• Advertising and reach measurement using third-party ad networks (Art. 6(1)(a) or (f) GDPR, depending on jurisdiction),
• Compliance with legal obligations (Art. 6(1)(c) GDPR).

6. Analytics and Advertising

We may use third-party providers to analyse usage and display advertising in the apps. These providers may use cookies, mobile identifiers and similar technologies to collect Usage Data and show you interest-based ads.

In particular, we may work with:

• Google Analytics
• Google AdSense / DoubleClick
• AdMob by Google
• MoPub
• AdColony
• AppLovin

Each provider has its own privacy policy explaining how data is processed and which opt-out options are available (for example through device settings or the Digital Advertising Alliance).

7. Recipients and Data Transfers

We only share Personal Data with third parties where this is permitted by law, for example:

• with service providers who support us in operating and analysing the Service,
• with advertising partners for displaying ads in the apps,
• with payment service providers in connection with purchases,
• with authorities and courts where this is legally required.

Data may be processed in countries outside the EU/EEA. In such cases, we take appropriate measures to ensure an adequate level of data protection (for example through standard contractual clauses).

8. Retention Period

We store Personal Data only for as long as necessary for the purposes described in this Privacy Policy or as required by law. Usage Data is generally kept for a shorter period, unless it is needed longer to ensure security, to improve functionality or to comply with legal obligations.

9. Your Rights

Under the GDPR you have, in particular, the following rights (subject to the legal conditions being met):

• Right of access to your Personal Data,
• Right to rectification of inaccurate data,
• Right to erasure ("right to be forgotten"),
• Right to restriction of processing,
• Right to data portability,
• Right to object to processing based on legitimate interests or for direct marketing,
• Right to lodge a complaint with a supervisory authority.

10. Children’s Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect Personal Data from children under 13. If you become aware that a child has provided us with Personal Data, please contact us so that we can delete this information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available within the app or on the relevant website. If changes are material, we will take appropriate steps to inform you and update the "Last updated" date.

12. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:

LUJO UG (haftungsbeschränkt)
Sonnenbach 19a
54608 Bleialf, Germany
E-mail: info@lujo-ug.de